5 star Butlins Holiday Homes testimonial

We asked Butlins Holiday Homes various questions regarding their experience using Parks In Video so far...

Questions

1. Since introducing Parks in Video, what noticeable changes have you seen in how customers engage with your sales team and make buying decisions?
2. How has using personalised video within your sales process influenced your enquiries, conversions, or overall ability to showcase your parks remotely?
3. Based on your experience so far, how likely are you to recommend Parks in Video to other contacts across the leisure industry, and what would you tell them about the benefits?

Butlins Holiday Homes Answers

1. "Since introducing Parks In Video, we’ve seen customers engage much earlier in their enquiry and with far more confidence. It’s completely changed how people arrive on park, they already know who they’re meeting by face, what to expect, and feel far more relaxed. This removes those initial barriers, builds trust early, and has led to a significant increase in our appointment show rate."

2. "Using personalised video through Parks In Video has really improved the quality of our customers responses and how customers engage with us. People feel more connected from the start, have a better understanding of what we offer, and conversations flow more naturally. It’s also been a great way to showcase our parks remotely, helping customers get a real feel for the location, lifestyle and what we have on offer even before they visit us."

3. "Based on my experience so far of using this great tool across multiple parks, I’d highly recommend Parks In Video to others across the leisure industry. It adds a genuine personal touch, helps your personality come through early, and builds trust from the very first interaction. It’s simple to use but makes a real difference to customer engagement and confidence. The time it saves us, really does help make us so much more efficient as a sales team. The team behind it all are also fantastic, special mention to Ross & Keith, who are always on hand to help!"